TERMS AND CONDITIONS

OVERVIEW

Welcome to Elissa Hassan. The terms “we”, “us” and “our” refer to Elissa Hassan. Elissa Hassan operates this store and website, including all related information, content, features, tools, and services, to provide you, the customer, with access to digital educational content, including online courses, materials, and related services (the “Services”). This website may be powered by third-party platforms such as Shopify (for payment processing) and Squarespace (for course hosting), which enable us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. These Terms apply to all users of the website, including browsers, customers, and contributors of content.

Please read these Terms of Service carefully, as they include important legal information, including warranty disclaimers and limitations of liability.

By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent and guarantee that you are at least the age of majority in your country, state, or province of residence, and that you have the legal capacity to enter into binding agreements. You further confirm that, where applicable, you have provided consent to allow any minor dependents under your supervision to access and use the Services on devices owned, purchased, or managed by you.

To access and use the Services, including but not limited to browsing the website or purchasing services, you may be required to provide certain personal information, including but not limited to your email address, billing details, and payment information. You represent and warrant that all information provided is accurate, current, and complete, and that you have all necessary rights and authorization to provide such information to us.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities conducted under your account. You agree to immediately notify us of any unauthorized use or suspected breach of your account. You further agree that you shall not transfer, sell, assign, license, or otherwise allow any third party to access or use your account under any circumstances.

SECTION 2 – OUR SERVICES

We make every effort to ensure that all descriptions, representations, and depictions of our services displayed on the Services are accurate, complete, and up to date. However, we do not guarantee that any visual representation, description, or other content will be fully accurate, as variations may occur depending on device type, screen settings, or other technical factors beyond our control.

For services, you acknowledge that actual appearance, features, outcomes, or results may differ from what is displayed or described on the website. We do not warrant that the quality, appearance, performance, or results of any services will meet your expectations or be identical to what is shown or advertised.

All descriptions, specifications, pricing, availability, and other information relating to services are subject to change at any time without prior notice at our sole discretion. We reserve the right to modify, update, suspend, or discontinue any service at any time. We also reserve the right to limit the availability of any services offered to any individual, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order through the Services, you are making an offer to purchase services from Elissa Hassan. We reserve the right, at our sole discretion, to accept or decline any order for any reason. An order shall not be considered accepted until it has been confirmed by us. Payment must be successfully received and processed before an order is deemed accepted.

For service-based orders, confirmation includes granting access to digital content via a private course link and/or account access to the course platform, depending on the nature of the service purchased.

You agree to carefully review all order details before submission. Once an order has been accepted and access to the digital service has been granted, cancellation or modification requests may not be accommodated.

All purchases are subject to our Refund Policy available on our website, which shall govern eligibility for returns, refunds, or exchanges where applicable. Due to the nature of digital services, refund eligibility is strictly limited and may not be available once access has been granted.

You represent and warrant that all purchases made through the Services are for your own personal use only and are not intended for resale, redistribution, or unauthorized commercial use unless expressly agreed in writing by Elissa Hassan.

We reserve the right, at our sole discretion, to refuse, cancel, or restrict any order or transaction at any time for legal, regulatory, compliance, or operational reasons.

We do not accept transactions, orders, or access requests originating from or connected to sanctioned or restricted countries, including but not limited to:

• Israel
• Russia
• Iran
• Cuba
• North Korea

Any attempt to place an order from restricted jurisdictions may result in immediate cancellation, refusal of service, and/or termination of access without notice.

SECTION 4 – PRICES AND BILLING

All prices, fees, discounts, and promotional offers displayed through the Services are subject to change at any time without prior notice. The price applicable to any service will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email or equivalent confirmation notice. Unless expressly stated otherwise, all prices are exclusive of applicable taxes or other governmental charges.

Prices displayed on the Services may differ from prices offered through third-party platforms or other sales channels. From time to time, we may offer promotions, discounts, or special offers that may affect pricing. Such promotions may be governed by separate terms and conditions.

You agree to provide and maintain accurate, complete, and up-to-date billing, payment, and account information for all transactions made through the Services. You further agree to promptly update any information, including your email address and payment details.

We accept payments via Visa, Mastercard, and other supported payment methods displayed at checkout. All transactions are processed in USD unless otherwise stated.

You represent and warrant that: (i) all payment information provided by you is true, accurate, and complete; (ii) you are legally authorized to use the selected payment method; (iii) all charges incurred by you will be honored; and (iv) you agree to pay all amounts due.

Cardholders are advised to retain a copy of transaction records, invoices, and these Terms and Conditions for their reference.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery terms apply depending on the order type. In this case, all Services provided by Elissa Hassan are digital in nature.

No physical products are shipped.

All delivery or completion times are estimates only and are not guaranteed.

Delivery is fulfilled by providing access to the purchased course or digital content via a private link and/or account access to the course platform. Access may require account creation and login credentials.

We are not liable for delays, loss, or interruptions caused by third-party platforms, internet service issues, or circumstances beyond our control. For services, any delivery or completion timelines remain indicative and may vary based on operational conditions.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to trademarks, brand names, logos, text, graphics, images, videos, audio, product descriptions, course materials, documents, and the overall design, structure, selection, and arrangement thereof, is owned by Elissa Hassan, its licensors, or respective third parties, and is protected under applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Services solely for personal and non-commercial purposes.

You agree not to copy, reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or otherwise exploit any content from the Services without prior written permission from Elissa Hassan.

Nothing in these Terms shall be interpreted as granting you any license or rights under any intellectual property belonging to Elissa Hassan or any third party.

Unauthorized use may result in legal action.

SECTION 7 – OPTIONAL TOOLS

The Services may provide access to third-party tools, features, or applications that are not owned or controlled by Elissa Hassan.

We do not monitor or control such tools and assume no responsibility for their availability or performance.

Your use of such tools is at your own risk and subject to the terms of the respective third-party providers.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites or services.

We are not responsible for the content, accuracy, or practices of such third-party websites.

Use of third-party services is entirely at your own risk.

SECTION 9 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy available on our website.

By using the Services, you agree to the collection and use of your information as described.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, the Services may contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct any errors at any time without prior notice, including after an order has been submitted.

SECTION 11 – PROHIBITED USES

You agree not to use the Services for any unlawful or prohibited purpose.

This includes, but is not limited to:

- Sharing or redistributing course content

- Attempting to bypass access controls

- Using the Services for commercial resale

- Uploading harmful code or engaging in fraudulent activity

We reserve the right to terminate access if any violation occurs.

SECTION 12 – TERMINATION

We may suspend or terminate your access to the Services at any time, without prior notice, if you violate these Terms.

You remain responsible for any amounts due.

SECTION 13 – DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available”.

We do not guarantee that:

- The Services will be uninterrupted or error-free

- The results obtained will meet your expectations

- Any specific business or financial outcome will be achieved

All reliance on the Services is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elissa Hassan shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Services.

This includes loss of revenue, profits, data, or business opportunities.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Elissa Hassan from any claims arising out of your use of the Services or violation of these Terms.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be invalid, the remaining provisions shall remain enforceable.

SECTION 17 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Elissa Hassan.

SECTION 18 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without written consent.

SECTION 19 – FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our control, including but not limited to natural disasters, internet outages, or platform failures.

SECTION 20 – GOVERNING LAW

Lebanon shall be considered the country of domicile for Elissa Hassan.

These Terms are governed by the laws of Lebanon.

SECTION 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time.

Continued use of the Services constitutes acceptance of any changes.

SECTION 22 – CONTACT INFORMATION

For any questions regarding these Terms, you may contact us at:

Email: elissa@elissahassan.com

Business Address: Beirut

Phone: +961 70 997 638

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REFUND, CANCELLATION & EXCHANGE POLICY

IMPORTANT NOTE

Due to the nature of digital products and services, all sales are final.

1. REFUND POLICY

We do not offer refunds under any circumstances.

Refunds are not available for digital products or services once access has been granted.

By purchasing, you acknowledge that:

- You are purchasing digital content

- Access is delivered via a private link

- The product cannot be returned

2. CANCELLATION POLICY

We do not accept cancellations once an order is placed.

3. EXCHANGE POLICY

We do not offer exchanges.

4. GENERAL CONDITIONS

All purchases are final, non-refundable, and non-exchangeable.

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PRIVACY POLICY

Last updated: 29/4/2026

This Privacy Policy describes how Elissa Hassan (“we”, “us”, or “our”) collects, uses, processes, and protects your personal information when you visit or make a purchase from our website and services (the “Services”).

By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. INFORMATION WE COLLECT

We may collect and process the following categories of personal information:

• Contact Information: name, email address, phone number (if provided)

• Account Information: login credentials, account preferences

• Billing Information: billing address and transaction details

• Payment Information: processed securely by third-party providers (we do not store card details)

• Order Information: purchase history and transaction records

• Technical Information: IP address, browser type, device information, operating system

• Usage Information: pages visited, time spent on site, interactions with content

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2. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To process and complete transactions

• To provide access to purchased courses and services

• To manage user accounts

• To communicate with you regarding your orders or services

• To provide customer support

• To improve and optimize our Services

• To send marketing communications (only if you opt in)

• To prevent fraud and ensure platform security

• To comply with legal obligations

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3. LEGAL BASIS FOR PROCESSING

Where applicable, we process your personal information based on:

• Your consent

• The necessity to perform a contract (e.g., delivering purchased services)

• Compliance with legal obligations

• Legitimate business interests (such as improving services and preventing fraud)

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4. PAYMENT SECURITY

All payment transactions are processed through secure third-party providers such as Shopify or other authorized payment processors.

We do not store, process, or have access to your credit/debit card details.

Payment providers operate under their own privacy and security policies.

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5. SHARING YOUR INFORMATION

We may share your personal information with:

• Payment service providers (e.g., Shopify)

• Platform providers (e.g., Squarespace for course hosting)

• Technical and IT service providers

• Legal authorities if required by law

We do not sell, rent, or trade your personal information.

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6. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in countries outside your country of residence, including where third-party providers operate.

We take reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

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7. SANCTIONS & RESTRICTED JURISDICTIONS

Our Services may not be used in connection with any country, individual, entity, or organization subject to international sanctions or trade restrictions.

We do not process or accept transactions from restricted jurisdictions including, but not limited to:

• Israel
• Russia
• Iran
• Cuba
• North Korea

We reserve the right to block access, refuse transactions, or terminate services where required for legal or compliance purposes.

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8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. DATA RETENTION

We retain your personal information only for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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10. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

To exercise your rights, contact us at: [INSERT EMAIL]

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11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve website functionality

• Analyze usage and performance

• Enhance user experience

You can control cookies through your browser settings.

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12. THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

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13. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

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14. POLICY UPDATES

We may update this Privacy Policy from time to time.

Changes will be posted on this page and become effective immediately.

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15. CONTACT INFORMATION

For any questions regarding this Privacy Policy, contact:

Email: elissa@elissahassan.com

Address: Beirut